What to expect at your hair salon visit?

Is it your first time at Freestyle Hair Design? We know it can be quite daunting visiting a new salon. We promise to be gentle with you!

If you have not been to Freestyle before, you may be nervous about our health and safety procedures, the condition of your hair, what you're going to look like when you leave, will you like it, will you like the team, etc… If you've thought it, we've definitely heard it from our clients before.


We want you to still be able to relax and enjoy your salon visit. Our incredible team are here to welcome you, share a chat and some smiles, and to get your hair in tip-top condition. We have put together the below, to help you get ready for your hair appointment with us and feel confident too.


Before you visit Freestyle in Treforest


Consider a free hair consolation


If you are uncertain on what hair look will work for you, schedule a consultation with a hairstylist. We offer a free 15-minute appointment, meet the team and try us on for size.


Talk through your needs, share ideas, what you like and don't like. Like you, we want to be confident with what we can achieve. We will not commit to anything if what you want is not achievable. What we promise is honest advise. Sometimes managing hair expectations and your results are just as important as the result itself.


Patch test


If you are having your hair coloured, we will send you a patch test to your home. This needs to be done before your appointment. They are straightforward to apply, and instructions will be sent to you. One of our hairdressers, Bethan, has made this video to show how easy it is.


Make a booking


Unfortunately, we cannot accept walk-ins, so it is a priority that you book an appointment. We will ask you what you would like to have done, so we can estimate how long it will take and reserve that time, especially for you. We only see clients on a one-to-one basis.


Feel free to get in touch