Feel safe at Freestyle – Our COVID-19 procedures

Updated: Mar 16

As lockdown lifts, what will the new normal look like at Freestyle Hair Design, here in Treforest? The safety of our customers, and the staff, has always been our priority – now more than ever.


Updated 14th March 2021


Welcome back to Freestyle Hair Design!

We are delighted to welcome you back to our salon, where our aim has always been for you to look and feel fantastic. Now we know you need to feel safe too. We understand that you may be nervous about your visit, or unsure what you need to do, so we have put together this handy guide for you.


Please do not come to the salon if you have COVID-19 symptoms, know that you have been in contact with someone with the virus, or you simply do not feel very well. Just let us know, and we will reschedule your appointment.


Making a booking


Unfortunately, we can not accept walk-ins, so it is a priority that you book an appointment. You will be asked to confirm that you have no symptoms and will need to let us know about any recent travel you may have undertaken.


We are only seeing customers on a one to one basis. All of our attention will be on you and your hair.

PPE – Personal Protective Equipment


All of the stylists will wear a clean apron, which we change between customers, and gloves (where practical to do so), as well as wearing visors and masks. Anti-bacterial gel is readily available for you to use too. We ask you to put some on your hands when you arrive.

Work stations and chairs will have spaces between them, and there are staggered appointment times to reduce the number of people in the salon. This also allows for additional cleaning time. We ask that you socially distance while in the salon at all times.


It is a legal requirement to wear a face mask or face covering indoors. This includes during your hair appointment. If you are medically or physically unable to wear one, this is no problem, but please let us know when you make your appointment.


Cleaning Procedures

Every day the whole salon will be deep cleaned and disinfected before opening. Chairs and work stations, and equipment are thoroughly cleaned between appointments. All gowns are freshly laundered at a high temperature, none are re-used. This also applies to our towels.


“I think we’ve put in as much as we can, to make clients and staff feel safe. The salon’s cleanliness has always been a point of pride for me, and I will continue to keep up these high standards. I feel confident that we are following the government guidelines, and look forward to welcoming everyone back to the salon.” Louise, Salon Manager


Skin Testing